Mortgage Caddy support
A little help
for your next step.
Questions about Mortgage Caddy, early access or the website? Get in touch and let us know what you need.
Let’s start with an email.
Send your question to the Mortgage Caddy team at Healthstars Technologies Inc.
help@mymortgagecaddy.comPlease don’t include mortgage statements, identity documents, account numbers, passwords or other sensitive financial information.
A few useful answers
Can I download the app yet?
Mortgage Caddy is preparing for release. Public download links aren’t available yet. You can email us about early access.
Can I apply for a mortgage here?
This website introduces Mortgage Caddy. It doesn’t accept applications, documents or financial information. The app is designed to help you prepare and connect with a specialist when you’re ready.
What should I include in a support email?
A short description of your question is enough. For a website issue, include the page and the browser you’re using. Please leave out personal financial details and documents.
Who can help with my mortgage options?
A qualified mortgage professional can discuss your individual circumstances and available options. Mortgage Caddy helps organize information and questions for that conversation.
Where can I ask a privacy question?
Read our app privacy policy or website privacy notice or email help@mymortgagecaddy.com. This website’s notice covers the public site; it is separate from the app’s privacy information.
Email links open your email app. If nothing opens, copy the address above into the email service you normally use.